At Diamanté, we care about your experience. Our return policy is designed to be Clear, Fair, Safe, Hygienic.

Delivery takes 2–5 business days for cairo or Giza
Shipping fees are calculated automatically at checkout.


Orders can't be tested to ensure product hygiene and safety

If you receive an incorrect or damaged item, please contact us with photos or videos via WhatsApp or email

In case of any delay, our team will keep you informed with timely updates, and you may contact us at any time for assistance.

Were're here to help

If your order arrives damaged or incorrect, please fill out the form below and upload a photo.

Products must be unopened and unused.
Requests are accepted within 14 days of delivery.

We respond within 3 business days.
Exchange processing takes 7–10 business days.

Changed your mind? No problem.

You may request a refund or exchange within 14 days of order confirmation.

Items must be unused, unopened, and returned in their original condition and packaging.

Kindly complete the form below, upload a photo, and indicate whether you prefer a refund or exchange, along with the reason for your request( Damaged-Incorrect-Refund)

All payment methods are safe, secure, and fully protected.
Your payment information is encrypted to ensure complete security.